Refund Policy

30-day money-back guarantee

If your nights don't feel lighter, we refund every cent.

If you ask within 30 days of your first charge, we refund everything you paid for Faith Minutes during those 30 days, including the first-period price and any renewal charged inside that window. You do not need to give a reason, although we would love to hear what did not work for you.

How to ask for a refund

Email support@faithminutes.com with the subject "Refund request". Send it from the email you used to buy, or tell us that email, so we can find your purchase. We may ask a simple question to confirm the account is yours.

Your 30 days are counted from the date of your first charge, and your request counts as on time if we receive your email within those 30 days.

How refunds are processed

Refunds are handled by a real person on our team, not automatically. We aim to answer within 2 business days and to issue the refund within 5 business days of your request.

The refund goes back to the original payment method through Stripe. Your bank or card issuer usually takes 5 to 10 business days to show it on your statement. We email you when the refund is issued.

What happens to your subscription

When we issue a refund under the guarantee, we also cancel your subscription so you are not charged again, and your access ends. Your account and journal stay until you delete them in Profile > Delete my account, or you can ask us to delete them for you.

After 30 days

Charges made more than 30 days after your first charge are not refundable, except where the law requires a refund. You can cancel at any time to stop future charges, and you keep access until the end of the period you paid for.

If you were charged by mistake (for example, after you had already cancelled, or twice for the same period), tell us and we will refund the wrong charge whenever it happened.

One guarantee per person

The 30-day guarantee applies once per person. If you come back and subscribe again after a refund, the new subscription follows the "After 30 days" rules.

Before a chargeback

Please write to us before disputing a charge with your bank. A refund from us is faster, and a dispute can take weeks to resolve.

App store purchases

Purchases made inside a Faith Minutes app through the Apple App Store or Google Play are refunded by Apple or Google under their own rules. Ask them through your store account.

Contact

Questions about this document, or anything else: support@faithminutes.com. We answer every message.

Klapaucius Group LLC, 8200 NW 41st Street, 2nd Floor, Doral, FL 33166, USA.